ASTRALCOM acts as the central contact point for all contacts within the Independent Web Developers Association (IWDA). The client will contact ASTRALCOM via e-mail or telephone number.

ASTRALCOM develops a proposal or order sheet for the client and reviews it with IWDA provider to ensure that pricing and development are acceptable. ASTRALCOM then forwards the proposal to the client for review and acceptance. If the client agrees, a contract between ASTRALCOM and the client is signed.

The ASTRALCOM staff will complete all the necessary design documentation and deliver the project instructions and related materials to the IWDA provider. The provider then performs the web development and other agreed upon work for the client, based upon the signed order/proposal.

The ASTRALCOM staff will complete the Design Specification Form, if the client knows the needs of their company. The form and the clients information will be given to the assigned IWDA contracted provider.

The provider then develops a proposal or order sheet for the client and reviews it with ASTRALCOM to ensure that pricing and development are acceptable.

The provider then sends the completed order/proposal to ASTRALCOM, which then forwards it to the client for review and acceptance. If the client agrees, a contract between ASTRALCOM and the client is signed.

The provider then performs the web development and other agreed upon work for the client, based upon the signed order/proposal.

ASTRALCOM bills the client for services throughout the billing cycle. ASTRALCOM also communicates with the provider to offer any assistance and ensure that the work meets pre-established quality standards.

The provider receives payment as ASTRALCOM collects fees and at agreed upon phases of site production and development.